We stand behind all of our products and your satisfaction is very important to us. All purchases made from MERRICKDAMON, LLC. (including all related website properties, sales over the phone, and live event on-site purchases) are covered by the following policies.
Please read our registration policies very carefully. When registering for any course with MerrickDamon Real Estate School, you are agreeing to these terms. Please contact us if you have any questions or concerns about the following policies.
Prices are subject to change without notice. Offers cannot be used in conjunction with each other unless otherwise stated. Non-Refundable items include live event tickets, On-Demand Webinars & Seminars, Gift Cards, Books and all other downloadable digital products.
Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.
Most apparel items are fulfilled by 3rd party suppliers so we cannot refund or exchange the item if you ordered the wrong size, have buyer’s remorse, provide your address incorrectly, or have an unclaimed shipment returned to our 3rd party fulfillment center. Shipments that go unclaimed and are returned will be liable for the cost of a reshipment. If any address is considered insufficient by the courier and is returned, you will be liable for reshipment costs once we have confirmed an updated address with you. Any claims for misprinted/ damaged/ defective items/packages lost in transit must be submitted directly to our customer service department within 30 days.
All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been assigned to you there is nothing we can retrieve back.
If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at 800-516-7550 during the hours of 9 AM – 5 PM EST, Monday through Friday, so we can resolve the issue. Digital product purchases do not grant rights to the buyer to share, reproduce or resell the product in any way.
Prices are subject to change without notice. All live event tickets are non-refundable, with no exceptions. However, all tickets are 100% Guaranteed RISK-FREE. If for any reason you are unable to attend, you can request a 100% credit at our online store, or you may use the credit for a future live event. All tickets are transferable. Please contact our Customer Support Department at 800-516-7550 during the hours of 9 AM – 5 PM EST, Monday through Friday regarding all ticket questions.
If a product or service is purchased utilizing a monthly payment plan the customer is responsible for 100% of agreed-upon payments equaling the original purchase price of the product. If any payments are not received, the entire purchase is void and the payments made up to that point are forfeited to MERRICKDAMON LLC and will not be refunded. Access to any digital product or platform will be removed.
You will receive access to the university training platform for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at 800-516-7550 during the hours of 9 AM – 5 PM EST, Monday through Friday, so we can resolve the issue. Purchase of a MERRICKDAMON University training module does not grant rights to the buyer to share, reproduce or resell the product in any way.
- Payments are refundable, less a $50 cancellation fee plus cost of materials, for up to 7 days from date of initial payment. Thereafter, monies may be applied to a future class for up to six (6) months from date of initial payment after which time all funds will be forfeited without further notice EXCEPT in the case of students failing to show for their scheduled class (no shows) whereupon all funds will be forfeited immediately.
- NO REFUND will be considered for students who have attended any part of a class.
- NO REFUND for online courses.
- Once issued, books are NOT returnable, refundable or exchangeable.
- Your class may be video monitored and recorded.
- We reserve the right to reschedule your class if registration does not exceed our 5 student minimum.
- Registration indicates understanding and acceptance of this policy.
*All digital products are excluded from the 100% money back guarantee and non-refundable.
* Offers cannot be used in conjunction with each other unless otherwise stated.