All MERRICKDAMON items in our main office (Fort Lauderdale, Florida) are usually shipped within one business day. Some MERRICKDAMON apparel items and most merchandise items are shipped by a third-party supplier directly and normally take 3 to 10 business days to arrive.
Most items are shipped free of cost in the united states. International items will be charged shipping fees. International items are shipped via UPS and can take 2 to 4 weeks to arrive. Expedited shipping is not available for international orders. Please note that some countries will impose additional tariffs on items shipped from abroad. The customer is responsible for any country-specific tariffs and duties. These nation-specific duties are added by your respective governments and are not shipping charges from MERRICKDAMON.com. Some orders may warrant additional shipping charges due to weight and size limitation. Orders with incorrect or incomplete shipping addresses (entered by the customer) will cause delays in the customer receiving their merchandise in a timely fashion. Additional shipping fees may be charged to reship out an order a second time. An order that is refused will be charged the original shipping plus the return shipping it takes for the package to get back to our facility. All orders shipped via UPS are subject to the “Terms and Conditions of Service” as detailed on UPS.com.
Any order that need to be modified prior to shipping must call our customer service number at (800) 516- 7550 or send an email to firstname.lastname@example.org.If you received a product that does not match your invoice or if you are missing an item, please call us immediately and we will send you the correct product along with a return label to send us back the wrong one. If you received a damaged or defective item, please return it back to us and we will send you a new one as soon as we receive the damaged or defective item. If changes need to be made to an order after it is shipped, we will make every effort to make the necessary changes: customers may be charged a fee of $1 or more for making these changes such as adding a missing apartment number or correcting the entered address.
If your order includes a pre-order or backordered (out of stock) items, your order will be sent excluding the items out of stock. If you would like to receive items that are in stock right away and have your backordered items ship upon availability, please contact us by phone at (800) 516-7550 or by email at email@example.com and let us know. Be aware that additional shipping fees will apply for separate shipments.